COVID-19 Information and Office Policies

Office guidelines for keeping patients and staff safe.

Please read before coming to your appointment.

We have taken steps to mitigate the risk of infection to patients and staff. These include increasing cleaning and sanitizing of all contact surfaces and shorter wait times. We are also offering some services via telemedicine.

We ask that you also do your part to reduce the risk of infection to yourself and others. A mask must be worn at all times during your appointment. To help maintain social distancing, please limit the number of visitors to one person.  Due to the surge in COVID-19 cases, we ask that no children be brought to your appointment. If you are unable to comply with these requirements, we will not be able to see you for your appointment.

Our current plan of action and intention is to remain open to see any and all patients requiring our services. Our Oahu locations in Honolulu at the Pan Am building and in Ewa at the Queen's West Oahu Physician Office Building are open and actively seeing patients.

As of August 31st 2020, Dr. Greigh Hirata will be exclusively seeing patients at the Pan Am building location.  Dr. Bruce Chen will be exclusively seeing patients at the Queen's West Physician Office Building location.  All other clinical services will remain the same.  Please call our office scheduling line, (808) 945-2229, option 1 for more information or to reschedule.  These measures are temporary and we hope to resume the physicians rotational office staffing as soon as practicable.

COVID-19 Screening Questions. Please notify our staff if you answer yes to any of the following questions.  If you need to reschedule your appointment, please call (808) 945-2229, option 1.

  1. Do you have a fever or above normal temperature?

  2. Are you experiencing shortness of breath or having trouble breathing?

  3. Do you have a dry cough?

  4. Do you have a runny nose?

  5. Have you recently lost or had a reduction in your sense of smell?

  6. Do you have a sore throat?

  7. Have you experienced any of these symptoms in the last 14 days?

  8. Have you been in contact with someone who has tested positive for COVID-19 in the last 14 days?

  9.  Have you tested positive for COVID-19?

  10. Have you been tested for COVID-19 and are awaiting results?

  11. Have you traveled by air, cruise ship, bus or train, to an area with active COVD-19 infections in the past 14 days?


©2020 by Fetal Diagnostic Institute of the Pacific